> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sondos-ai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Learn How to Automate Your AI Call Workflows with sondos-ai

# Automation Platform

The sondos-ai Automation Platform helps you create powerful AI call automation workflows without coding. Build flows that enhance your AI calling system by processing variables before calls, handling post-call actions, and creating seamless integrations with your existing tools.

<img src="https://mintcdn.com/d10/AYRWrK42kgiNO6cg/resources/visual-builder.gif?s=990049aaf870ea2f8d1425507fda4e11" alt="Flow Builder" width="1000" height="484" data-path="resources/visual-builder.gif" />

## Key Features

### AI Call-Based Triggers

1. **Call Ended Trigger**

   * Activates immediately when an AI call completes
   * Access full conversation transcript and AI responses
   * Use call duration, status, and detailed metadata
   * Perfect for post-call automation like CRM updates
   * Trigger follow-up actions based on call outcomes

2. **Inbound Call Variable Injection**
   * Triggers before AI assistant picks up the call
   * Enriches AI context with real-time customer data
   * Customizes AI behavior based on caller information
   * Returns variables that get injected into AI prompts
   * Enables personalized conversation flows

### Essential Actions

1. **Hubspot Integration**

   * Update contact records with call outcomes
   * Create new contacts from inbound calls
   * Sync conversation insights to CRM
   * Track AI interaction history
   * Automate lead qualification

2. **Campaign Management**

   * Add qualified leads to AI calling campaigns
   * Schedule AI follow-up calls
   * Manage call priorities based on outcomes
   * Track conversion rates per campaign
   * Automate campaign assignments

3. **External Systems**
   * Send post-call summary emails
   * Update spreadsheets with call data
   * Trigger webhooks for custom integrations
   * Connect with your business tools
   * Automate multi-step workflows

## How It Works

1. **Choose Your Call Trigger**

   * "Call Ended" for post-conversation automation
   * "Inbound Call" for real-time AI context injection

2. **Configure Call Variables**

   * Map AI conversation data and transcripts
   * Access caller details and history
   * Define AI routing logic
   * Set up custom conversation variables

3. **Add Smart Actions**
   * Update CRM with call outcomes
   * Send automated notifications
   * Schedule follow-up activities
   * Return enriched context to AI

## Example Use Cases

### Intelligent CRM Update

```javascript theme={null}
Trigger: AI Call Ended
↓
Process Conversation Insights
↓
Update Hubspot Contact
↓
Schedule Next AI Interaction
```

### Smart Inbound Call Handling

```javascript theme={null}
Trigger: Inbound Call to AI
↓
Lookup Customer in Hubspot
↓
Return Enriched Context
↓
AI Assistant Personalizes Conversation
```